Return & Refund Policy – Laptop Adda
At Laptop Adda, customer satisfaction is our top priority. Please read our return and refund policy carefully before making a purchase.
No Refund & No Return Policy
We follow a strict No Refund & No Return policy once the product is delivered, except under specific conditions mentioned below.
1-Month Testing Warranty
All our products come with a 1-month testing warranty. If any issue arises within this period, our team is committed to resolving it promptly.
We will provide free repair, replacement of parts, or service support during the warranty period to ensure the product functions as expected.
Eligible for Return or Refund ONLY if:
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The customer receives a defective or damaged product
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The customer receives a completely different product from what was ordered
In such rare cases, please notify us within 48 hours of delivery with proper unboxing video/photos as proof.
Not Eligible for Return or Refund if:
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The product was damaged due to mishandling or misuse after delivery
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You changed your mind after the product was shipped or delivered
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Issues reported after the 1-month warranty period
Support:
If you face any problem with your product under warranty, contact us immediately — we are committed to solving your issue in any way possible within the warranty terms.